CALIFORNIA, Md. (March 10, 2011) — The Social Security Administration (SSA) announced that a new office will open in Charlotte Hall on April 11. The office will be located at
30071 Business Center Drive. The office hours will be 9 a.m. - 4 p.m. Monday through Friday.
Residents living in certain ZIP codes that were previously serviced by the Suitland office will now be serviced by the Charlotte Hall office. The new service area for the Charlotte Hall office by ZIP code
includes:
20606, 20608, 20609, 20610, 20611, 20612, 20615, 20617, 20618, 20619, 20620, 20621, 20622, 20624, 20625, 20626, 20627, 20628, 20629, 20630, 20632, 20634, 20635, 20636, 20637, 20639, 20640, 20643, 20645, 20646, 20650, 20653, 20656, 20657, 20658, 20659, 20660, 20661, 20662, 20664, 20667, 20670, 20674, 20676, 20677, 20678, 20680, 20682, 20684, 20685, 20686, 20687, 20688, 20690, 20692, and 20693.
Periodically, SSA analyzes its network of community-based offices to ensure that service is consistent throughout the area being served. Currently, the complex of three offices that serve the residents of Prince George's, Charles, Calvert and St. Mary's counties (Landover, Seabrook and Suitland) are all located in Prince George's County
— the northernmost county in the service area. However, over 55% of the service area population lives in the southern tri-county area.
A single contact station in each of the southern counties has been operating on a limited-hour basis (two days per week maximum), but they have not provided an adequate level of service for the residents in these growing communities. To provide full time service to the residents of this area, SSA has relocated the business operation of the Landover office to Charlotte Hall, reassigned ZIP codes from Suitland to Charlotte Hall, and re-drawn the service areas of Seabrook and Suitland to include the Landover ZIP codes.
By opening this office in Charlotte Hall, the residents of southern Maryland
should receive daily full-time service with significantly less waiting time than they experienced in the contact stations and save an average of 40 miles round-trip. The part-time service provided at contact stations — the Calvert County Office of Aging, the College of Southern Md. in St. Mary's County, and the Richard Clark Senior Center in Charles County — will end on May 31, 2011.
Although specific ZIP codes define SSA service areas, residents may choose to conduct their Social Security business at any office. For members of the public who do not need to visit a field office, anyone with access to an Internet connection may conduct business online at
www.socialsecurity.gov. Visitors can apply for benefits, request a new Medicare card, get a Proof of Income letter, change their address or phone number, get directions to Social Security offices, download publications or arrange for other services in an easy-to-use, secure and convenient internet website.
Social Security business can also be conducted by calling the toll free number 1-800-772-1213. Representatives can answer specific questions from 7 a.m. to 7 p.m. Monday through Friday. Information is also provided by automated phone service 24 hours a day.